In addition to providing server, desktop, network and security services,
Requisite I.T. have a number of other offerings so that our customers benefit from having a single supplier of I.T. services.
Business problem - Who do I call when I have an I.T. problem or query, and how quickly will they respond?
The term 'support' encompasses all of those services that ensure your systems continue to function optimally post implementation. Left unmanaged, most systems degrade over time which, in-turn, dramatically reduces your organisations ability to function.
Our solution - Whether it is remote monitoring, proactive software upgrades or patch management, 'How do I' questions, or any other aspect of I.T. support, Requisite I.T. pride themselves on being able to offer a package customised to each customers requirements.
Our flexible approach means that we will work with you to determine the most cost effective support arrangement, be it a 'pay as you go' ad-hoc support agreement or a monthly support plan.
Customer service and satisfaction are of such importance to us that we will provide you with a dedicated account manager who will be your single point of contact and provide regular service reviews.
Business problem - I would like my own identity on the Internet, but how do I go about getting my own domain name, e.g. mycompany.co.uk?
The Internet provides an excellent opportunity for an organisation to promote its own branding. A personalised domain name is key to this for both a web site presence and e-mail addresses.
Our solution - We can register your chosen domain name for your web site and e-mail for as little as £1.99 per year!.
Business problem - How do I encourage customers to call my business while presenting a more professional image?
Selecting a non-geographic local number (0845), creates the impression of a large company offering a local service and makes it cheaper for your customers to contact you. The telephone number can be redirected to any landline and comprehensive statistics are available.
Our solution - We can provide non-geographical telephone numbers through one of our partners - FREE of charge!
Business problem - How can I receive faxes without the need to invest in a fax machine?
A fax to e-mail solution allows faxes to be received electronically and routed to the desktop by e-mail. If you already have a fax line and computer capacity there are several products available. Alternatively, a fax to e-mail provider can offer a dedicated fax number and delivery to your chosen e-mail address.
Our solution - We can provide a dedicated fax number that will deliver all of your faxes to any chosen e-mail address - FREE of charge!
Business problem - How do I ensure that our project is completed on time, on budget and to the required quality?
Our solution - We have extensive experience in the field of project management and work to the PRINCE 2 methodology. It is this industry standard methodology which ensures that from conception to completion, projects are delivered on time, within budget and to the required quality.
Business problem - Who can I talk to regarding complex technical issues?
Stories are rife about consultants that rush in, fail to listen to their customer, implement the only technology they understand (rather than what the customer actually needs) and then leave as fast as they appeared.
Our solution - Whether it's I.T. strategy, detailed design, site moves, or migrations from Windows NT 4.0, Windows 2000, or Novell, we have the right team of experienced, qualified Technical Specialists on hand.
You can be secure in the knowledge that our focus is on your business requirements and that our team is chosen based on track record and their reputation for unsurpassed customer service.
If you would like to discuss any the areas above or indeed any other aspect of I.T. support, consultancy or project management, contact us now.